Here's some helpful information for the ordering process
To add a gift message and/or special instructions to your order, just click on "add a gift note or a note for the seller" in the cart below your items.
We only ship on Mondays and Tuesdays.
We try to bake and ship all orders within 72 hours of the order being received. However, everything is baked to order, so it might take slightly longer to get the order processed and shipped. The longest it could possibly take to ship your order would be if you ordered Tuesday afternoon - it wouldn't ship until the following Monday.
If you actually need the goods by a certain date, please email or call and we'll do our best to make it happen.
Delivery is generally via FedEx - either Next Day, 2nd Day, or Ground. Overnight or Ground, if you're within one day's range, is encouraged as everything is super fresh and baked-to-order. Have a look at this map:
If you live in Manhattan, you can have your macaroons delivered straight to your door (or to your doorman) for $15.
Pickups are available at our production facility during the following windows:
If you need to pick up on a different day or at a different time, please email or call before ordering. We'll do our best to accomodate. The facility is located at 2191 3rd Ave., NY NY 10035 in East Harlem.
In the event that we run a "free shipping" promotion and you take advantage of it, your order will be sent via USPS or FedEx at our discretion regardless of the shipping method you choose at checkout. For example, "free shipping" doesn't mean that you get to choose FedEx Express First Overnight and expect that we'll send your macaroons overnight via FedEx Express to Los Angeles for free. It means that we'll ship them via USPS Priority Mail for free.